Privacy policy

PRIVACY POLICY

Effective Date: 15 June 2026

At Mesho xyz, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains how we collect, use, store and protect your information.

1. BUSINESS INFORMATION

Trade Name: Mesho xyz
Legal Name: Talim
Business Type: Proprietorship
GSTIN: 32BWWPT4900P1ZP

Registered Business Address:
4th Floor, Building No. 2, Talim
Alappuzha Railway Road
Alappuzha, Kerala – 688001
India

2. INFORMATION WE COLLECT

When you use our website or place an order, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Mobile number

  • Email address

  • Order details

  • Payment and transaction information

  • Customer support communications

  • Device and browser information

  • IP address and website usage information

We collect only information reasonably required to operate our website and provide our services.

3. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide customer support

  • Handle returns, refunds and replacements

  • Send order and delivery updates

  • Prevent fraud and unauthorized transactions

  • Improve our website, products and services

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

4. PAYMENT INFORMATION

Payments may be processed through third-party payment gateways.

We generally do not store complete card, banking or other sensitive payment credentials on our own systems unless necessary and lawfully permitted.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. SHARING OF INFORMATION

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Courier and logistics providers

  • Website hosting and technology providers

  • Analytics and service providers

  • Customer-support providers

We may also disclose information when required by applicable law, legal process, government authority or to protect our rights, customers or business.

We do not intend to sell your personal information to third parties for their independent marketing purposes.

6. COOKIES

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Provide relevant functionality

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory obligations

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable requirements.

9. YOUR RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may contact us through the customer-support details provided on our website for privacy-related requests.

10. CHILDREN'S PRIVACY

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements.

Any updated version will be published on this page with a revised effective date.

13. CONSUMER PROTECTION

We handle customer information and e-commerce transactions with regard to applicable Indian laws and consumer-protection requirements. The Department of Consumer Affairs currently lists the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020 and the 2026 amendment rules within its consumer-protection framework.

14. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the customer-support/contact details provided on our website.

Mesho xyz
Legal Name: Talim
GSTIN: 32BWWPT4900P1ZP

Registered Address:
4th Floor, Building No. 2, Talim
Alappuzha Railway Road
Alappuzha, Kerala – 688001
India