CONTACT INFORMATION

Thank you for choosing Mesho xyz. We are committed to providing support for your orders, products, shipping, returns and other queries.

BUSINESS INFORMATION

Trade Name: Mesho xyz
Legal Name: Talim
Business Type: Proprietorship
GSTIN: 32BWWPT4900P1ZP

REGISTERED BUSINESS ADDRESS

4th Floor, Building No. 2, Talim
Alappuzha Railway Road
Alappuzha, Kerala – 688001
India

CUSTOMER SUPPORT

For any questions or assistance, customers can contact us through the customer-support details provided on our website.

We can assist with:

• Order status and order-related queries

• Product information

• Shipping and delivery issues

• Returns and refunds

• Replacement requests

• Damaged, defective or incorrect products

• Payment-related queries

• General customer support

ORDER SUPPORT

For faster assistance regarding an existing order, please provide your order number and relevant order details when contacting us.

SUPPORT HOURS

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed

We aim to respond to customer queries as soon as reasonably possible.

RETURNS & REFUNDS

For return, replacement and refund-related queries, please refer to our Return & Refund Policy available on our website.

SHIPPING QUERIES

For delivery timelines, tracking, delayed shipments or other shipping-related concerns, please refer to our Shipping Policy.

CUSTOMER GRIEVANCES

We take customer complaints and concerns seriously and will make reasonable efforts to address genuine grievances.

Applicable consumer-protection requirements include the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. The Department of Consumer Affairs also lists the 2026 amendment to the e-commerce rules.

CONTACT US

Mesho xyz
Legal Name: Talim
GSTIN: 32BWWPT4900P1ZP

Address:
4th Floor, Building No. 2, Talim
Alappuzha Railway Road
Alappuzha, Kerala – 688001
India

For assistance, please use the customer-support/contact details available on our website.